No I didn’t actually find a nuclear device to blow my Motorola DCT6412 III to tiny particles. Yes I would love at this point to take it out in the driveway and take a metal pipe to it. But I don’t own it and don’t feel like paying for a broken box. A hard reset hadn’t solved anything. That method is basically unplugging the unit for a small amount of time and plugging it back in. Sometimes this refreshes things and makes the gremlins go away. In my case that didn’t solve the problems being seen. Honestly at this point I don’t think anything will. The problem is an under powered DVR unit and Insight doing all kinds of work on their cable plant and internet network. This is of course just my opinion. Many others have reported similar issues with this unit. So Insight’s recent upgrades aren’t fully to blame. I added links to yesterdays article that covers some of that. Out of frustration this morning of not being able to delete an HD program that didn’t record properly last night. I took drastic measures to show this piece of Motorola hardware who the real boss is. Unfortunately this meant losing any recorded programs and presets. To be honest I’m betting what I just did won’t resolve anything. I’m sure the gremlins will still exist. What I did was a full blown reset of the unit. This sets everything back to factory default. I’ll include the code that works for the Motorola DCT6412 III below. I take no responsibility if you use it and your unit blows up etc. Use at your own risk.
Insight Digital 2.0 this is a joke right
Factory Reset (use at your own risk!) Motorola DCT6412
Factory Reset (use at your own risk!)
*WARNING* If you want to just reboot the unit consult the Rebooting the 6412 section above. You can completely purge all data from the hard drive (including any saved recordings) and force the unit to factory reset as follows:
- DCT6412 should be turned on
- Press Cable, Power off, Select, Select to bring up Diagnostics Page
- With diagnostics page showing press Replay, DVR, DVR, DVR, Live (or Replay, LIST, LIST, LIST, Live)
- 6412 now should show “Clr” in the LED display.
- Press Select to proceed with the reset (and presumably Exit to cancel).
- The 6412 should now reset and download a bunch of data from the headend
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I tried on my 6412 III and I can not even get the diagnostics page.. only a user settings with the menu button. Still at a loss what to do.
If your sure you have that exact model I can’t be of much more help. Sometimes it can be a pain to get the different “hidden” menus to come up. The instructions above are what I used. I’ve done a newer article that also includes some useful links that may provide further help.
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