Guy Kawasaki during his presentation showed many products and services he felt added value to the end user. He made several comments about how these items were forward thinking. While I fully agree that products need to think outside the box and more from the customer standpoint. The one product I didn’t see him mention was Fisher and Paykel. This washer and dryer is a key example of an offline product that meets the requirement of thinking outside the generally accepted train of thought. Even without Fisher and Paykel getting a plug Guy Kawasaki’s session was definitely worthwhile. Although it was at times a bit to hardcore on the religious aspect of life.