It won’t make a bit of difference in the end. This woman will end up having a ton of legal problems and cost do to this. It also won’t get the attention of this mega corporation to improve the service they provide. But in all honesty this women although in the wrong did exactly what many of us have wanted to do before in regards to horrible customer service. 75-year-old Mona Shaw will be lucky if she doesn’t have to do jail time for this incident. I’d tend to bet that Comcast will no longer wish to provide her with television, internet and phone service. The article states she is going back to Verizon.