Inside Amtrak Metra Legacy Club during Chicago Union Station Open House October 2015

Recorded during Chicago Architecture Foundation (CAF) Union Station Open House October 2015.

I’m assuming there have been further updates since I recorded this. Monthly and yearly Legacy Club memberships are now available. Both Amtrak and Metra passengers are encouraged to use the lounge. Daily entry fee is $20. Ask an agent at Great Hall kiosk or when entering Legacy Club for more details or to purchase.

I almost always use Chicago Union Station Metropolitan Lounge – so I can’t share any experiences with Legacy Club service. Hopefully Legacy Club “Priority Boarding” is a smoother process than Metropolitan Lounge.

No more “kindergarten walk” from Metropolitan Lounge has caused confusion with many passengers and really has lowered level of customer service. Relax in a nice new lounge – only to stress out trying to board later.

Legacy Club was formerly known as Union Gallery – before it’s remodel / refurbishment into passenger lounge.

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